Return & Refund Policy
Because all items are custom-made specifically for each order, we do not accept returns or exchanges for:
- Wrong size selected
- Change of mind
- Incorrect color chosen by the customer
Please review product descriptions and sizing charts carefully before ordering.
Damaged or Defective Items
If your item arrives damaged, defective, or with a printing error, we will gladly offer a replacement or refund.
To request assistance:
- Contact us within 30 days of delivery
- Include clear photos showing the issue
- Provide your order number
In most cases, the product does not need to be returned.
Lost Packages
If your package appears lost in transit, please contact us. Orders not delivered within:
- 30 days (US/EU domestic)
- 45 days (international)
may qualify for replacement or refund review.
Order Cancellations
Orders may only be canceled or modified before production begins. Once production starts, cancellations are no longer guaranteed.